Stock Availability

Due to the large variety of products that we sell we do not keep stock of all items and sometimes we send products directly from our suppliers.

You can call us on 010 446 0082 during office hours or email as at hello@collectivehub.co.za for immediate confirmation.

The Collective Hub will always do everything in our power to provide our clients with accurate stock information but sometimes our suppliers might provide us with the wrong information, or they might have an error on their systems. This could lead to us confirming stock for our clients but when we process the order, they, unfortunately, inform us of the mistake from their side, and then we will not be liable for this discrepancy. If there is any delay between when a stock check is done and the order is placed through our website it can also lead to stock being sold out by our suppliers and The Collective Hub cannot be held liable for this discrepancy. We will offer our client an alternative or immediate refund on the products ordered which cannot be honoured.

The Collective Hub reserves the right to cancel any order in the event that the product ordered is not in stock by us or our suppliers.
If you have already paid and the product is out of stock, we will give you a full refund or offer an alternative